- Scheduling an Appointment
To schedule an appointment for a treatment, please speak with our Spa specialist, who will be happy to help you with your selection. Spa by JW have both female and male spa therapists, please let us know if you have a preference when booking. Hotel guests can dial the hotel operator and request the Spa by JW.From outside the hotel, please call 07 5592 9796.Prepayment is required upon booking to secure all appointments. We are unable to fulfil a booking without a prepayment. Please see Cancellation Policy for more details.Sunday Surcharge 10% and Public Holiday 20% Surcharge fees apply.