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Frequently Asked Questions

  • Spa Etiquette
    Spa Etiquette
    Please arrive 15 minutes prior to your appointment to complete a consultation form and relax into your spa journey. To ensure all of our guests enjoy a memorable experience, please respect all guests’ right to privacy and serenity. Please refrain from using electronic devices. The Spa by JW is a smoke-free environment. Towels, slippers, shower caps and required amenities will be provided for use during your visit.